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3ozs

Frequently Asked Questions

Everything you need to know about our travel-sized products, bundles, shipping and store policies.

3ozs

Everything you need to know about our travel-sized products, bundles, shipping, and store policies.

What is 3ozs?

3ozs is a curated online shop selling travel-sized toiletries, skincare, and accessories, most in containers of 3.4oz (100ml) or less to meet the TSA's carry-on liquid limit.

Are all 3ozs products TSA-approved for carry-on?

Most are, but not all. Every product page clearly labels container size, and any item over 3.4oz is marked as checked bag only. TSA enforcement is ultimately at the discretion of the individual screening officer, so double-check anything borderline before you fly.

Should I pack solid toiletries, refillable bottles, or travel minis?

Solid bars avoid liquid spills but need drying after use. Refillable bottles let you bring your usual products, while pre-filled minis save prep time. Choose based on your routine, trip length, and bag space. 

Compare toiletry formats.

Can I use 3ozs products on international flights?

The 3.4oz/100ml container size meets the most common global carry-on liquid limit, but exact rules and screening enforcement vary by country and airport. Confirm your specific departure airport's rules before flying internationally.

Does 3ozs manufacture its own products?

No. Products are sourced from third-party wholesalers and small-batch makers, then curated by 3ozs for size, quality, and travel practicality.

Does 3ozs sell pre-made travel kits/bundles?

Yes. 3ozs offers themed pre-built bundles (e.g. The Jetsetter, The Reset, The Glow-Getter) and also carries multi-item kits from other brands. 

Can I customize a bundle or kit at 3ozs?

Yes. Pick any products from the shop and a bundle discount is applied automatically at checkout. We also sell pre-built bundles such as The Jetsetter, The Weekender and The Glow-Getter.

Where does 3ozs ship?

3ozs ships within the United States and internationally (currently Canada), with shipping cost calculated automatically at checkout based on destination and package weight.

How long does shipping take from 3ozs?

Orders are typically processed within 1–3 business days. Standard U.S. shipping arrives within 3–7 business days after processing.

Does 3ozs offer local pickup?

Local pickup is not currently offered but may be introduced if there is consistent customer demand.

Can I track my 3ozs order?

Yes. A tracking email is sent once an order ships. Customers who don't see it should check spam or contact support@3ozs.com.

What is 3ozs return policy?

Returns are valid for 30 days after delivery. Refunds take 5–10 business days to process after the returned item is received. Full policy: Return Policy.

Does 3ozs offer discounts or promotions?

Yes. Joining the 3ozs email list gives early access to new products, bundle drops, restocks and exclusive promotions.

Does 3ozs restock items regularly?

Popular items are restocked as quickly as possible, though quantities can be limited due to sourcing and supplier timelines. Customers can sign up for restock alerts on individual product pages.

Can I combine 3ozs products with 3oz Journeys travel planning?

Yes. Many 3ozs bundles are designed to pair with 3oz Journeys travel planning, and exclusive bundle bonuses are offered for clients who book travel through 3oz Journeys.

What payment methods does 3ozs accept?

3ozs accepts major credit cards, Shop Pay, PayPal, and other standard Shopify-supported payment methods. These can be viewed at the bottom of any page. 

Does 3ozs work with influencers, travel planners, or gift boxes?

Yes. 3ozs is open to collaborations, bulk orders for events and travel-advisor partnerships, coordinated via admin@3ozs.com.

How can I contact 3ozs customer service?

Customers can reach 3ozs at support@3ozs.com, with replies typically within 24–48 hours, Monday–Friday.

3oz Journeys

Real questions, real answers — so you know exactly what to expect.

Does 3oz Journeys charge for travel planning?

Travel planning through 3oz Journeys is free when the client books hotels, experiences, or transfers through the service — compensation comes from travel partner commissions. A flat-fee DIY Planning Package is available for clients who prefer to book everything themselves.

What's the difference between booking a trip through 3oz Journeys versus booking it yourself?

Booking through 3oz Journeys includes research, itinerary design, booking logistics, pre-trip prep, on-trip support, and access to partner perks and upgrades through Fora. Booking independently still allows for a custom itinerary, but the client handles all reservations directly.

Does 3oz Journeys book flights?

Yes, for full-service clients. DIY clients receive recommended routes and booking links instead.

What's included in a 3oz Journeys custom itinerary?

A custom itinerary includes lodging options, activity and dining recommendations, day-by-day pacing, transportation guidance, and relevant packing notes.

What types of trips does 3oz Journeys plan?

3oz Journeys plans weekend escapes, family vacations, international trips, beach and wellness trips, multi-stop road trips, cruises, solo or couples' getaways, and city, nature, or cultural trips.

Does 3oz Journeys plan family travel?

Yes — family travel, including trips with young children, is a stated specialty, with itineraries built around flexible pacing and age-appropriate activities.

How far in advance should someone book with 3oz Journeys?

Recommended lead times: 3–6 months for international trips, 1–3 months for domestic trips, 2–4 weeks for quick getaways. Last-minute requests are accepted but with more limited options.

Can 3oz Journeys work within a specific travel budget?

Yes. Recommendations are tailored to fit realistically within the client's stated budget, whether the trip is budget-friendly or more luxury-oriented.

How does someone start working with 3oz Journeys?

Clients can schedule a free consultation call to discuss trip details, travel style, and goals.

Does 3oz Journeys offer support during a trip?

Yes, for full-service bookings, support is available before and during the trip for questions or issues. DIY itinerary clients receive pre-trip guidance but limited on-trip support.

Why book a trip through 3oz Journeys instead of online?

Booking through 3oz Journeys provides personalized recommendations instead of generic search results, access to partner perks like upgrades and better rates, and support if something goes wrong during the trip — at no extra cost compared to booking directly.

Does 3oz Journeys work with groups or multi-generational families?

Yes. 3oz Journeys manages logistics for family reunions, group birthday trips and multi-generational travel.